Returns and Refunds Policy:
At BESE Beauty Salon Equipment, we want to ensure your satisfaction with every purchase. If you’re not completely satisfied with your order, we offer a straightforward and fair returns and refunds policy to address your concerns.
Eligibility for Returns:
- You have 14 days from the date of purchase to initiate a return request. This period is sometimes referred to as the “cooling-off period.”
Conditions for Returns:
To be eligible for a return, the following conditions must be met:
- Unopened Packaging: The item(s) you wish to return must be in their original, unopened packaging. This means that the product should be in the same condition as when you received it.
- Proof of Purchase: You will need to provide proof of purchase, such as your order confirmation or receipt.
Return Process:
- Initiate a Return Request: To initiate a return, please contact our customer support team at (357) 96 444 884 or via email at info@bese.cy. They will guide you through the return process and provide you with any necessary forms or instructions.
- Packaging: Please carefully repackage the item in its original packaging to prevent any damage during transit.
- Return Shipping: You are responsible for the cost of return shipping. We recommend using a reliable and trackable shipping method to ensure the safe return of the item.
- Inspection: Once we receive the returned item, our team will inspect it to ensure it meets the conditions for return. If the item is found to be in the correct, unopened condition, we will proceed with the refund.
Refunds:
- If your return is approved, we will process your refund. The refund will be issued using the same payment method you used for the original purchase. Please allow a reasonable processing time for the refund to be completed.
Contact Us:
If you have any questions or concerns about our Returns and Refunds Policy, or if you wish to initiate a return, please don’t hesitate to contact our customer support team at (357) 96 444 884 or via email at info@bese.cy. We’re here to assist you and ensure a smooth returns process.
Please ensure to make the terms of your Returns and Refunds Policy clear and easily accessible on your website to provide a positive shopping experience for your customers. Adjust the details as needed to align with your specific business practices and local regulations.
